Please verify that your items and shipping address are correct before complete your order. All orders are shipped within 5-7 business days, excluding major sale events.
Customers are responsible for providing the correct shipping information before shipping. We will ship to the shipping address given at the time of checkout. We will not credit or refund any additional amounts charged in the delivery of the package. The Baby Dazzle is not responsible for packages delivered to an incorrect address.
Packages marked as delivered, but are 'not received' are the customer's responsibility to locate. Once the package leaves our hands we are no longer liable. Please contact your local post office to escalate an investigation on your behalf but, we are not able to track down lost packages on our end.
We do not issue refunds on lost packages.